Main Scops features used

● Digital asset creation
● QR-Code generation
● Tickets reporting & management
● Activities and work orders registration
● Issues reporting & management
● Interactive dashboards

Goal of the company

● Streamlining the issues reporting process and the maintenance activities involving students in the continuous improvement of the facility

Results

● More than 3000 assets digitalized in one facility only
● Simpler and smarter ticketing process
● Easier maintenance activities tracking
● Better reporting through simple and interactive dashboards

Overview
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Our client needed to manage a student dorm with more than 300 bedrooms in a smart and efficient way. 

Before the implementation of Scops, the issues reported by students were handled via calls or emails through the dorm reception. This process was not immediate for students and, at the same time, it was not effective for facility managers to manage manually assets that are constantly used by students in all the apartments and common areas of the dorm and track the associated maintenance interventions.

Also, it was impossible for the facility managers to get insights from the data to understand, for example, what were the most common issues or the most problematic areas of the building.

Thanks to Scops, our client was able to digitize more than 3000 pieces of equipment, rooms, and appliances, creating a digital profile for each of them. The software also allowed them to easily generate and print QR-codes for every asset. Thanks to this functionality our client could stick a label with a QR-code on the most important assets of the dorm such as bedrooms, kitchens, laundry, and study rooms. Now, whenever something is not functioning well and a student wants to report the issue, all they need to do is to scan the QR-code to fill out a simple form, quickly open a ticket and request a maintenance intervention.  

The school maintenance team can then easily see all the open tickets, assign a work order to a technician and easily keep track of all maintenance activities.

Once on the field, the maintainer can use the same QR-code scanned by students to access the details of the single asset on its dedicated digital profile, consult the manuals and documentation attached, see the history of interventions carried out on the asset and log the activity he/she is performing.

All the data on issues, interventions, checks, and measurements collected on the field are then easily accessible to the maintenance and facility managers that can now control what is going on in the building through intuitive and interactive dashboards.

Scops also provides them with actionable maintenance and performance insights such as the most common issues, the most problematic areas of the building, and the workload distribution among the maintainers. All this information help them optimize the performance of the building and streamlining the maintenance intervention process.

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What our clients say about Scops

"Towards a digital future driven by data"

We have found a tool that can guide us in project choices, energy efficiency, plant management, and maintenance. A vital aspect is the passion, availability, and collaboration of the Quick Algorithm Team.

We have developed this software on our needs and requirements, with great flexibility in design, management, and use. It suited our requests perfectly. We have been able to develop a path to monitor the consumption and performance of our plants and digitize, manage, and monitor the maintenance performance of various assets.

Francesco S. TECH. SYSTEMS MAINT. & OPERATION COORDINATOR

"Scops in support of energy-saving"

Centralized management of all energy consumption, with anomaly detection, plant heatmap, public dashboard, simulation of future consumption, etc. High level of user support, both during the implementation phase and subsequently.

New approach to the use of data, automation of time-consuming operations, user satisfaction, tangible benefits obtained quickly.

We centralized different sources in one software.

Silvia C. ICT

"Scops - the owl guarding energy consumption"

The experience is very positive, especially concerning the continuous assistance and support of the developer team for the implementation of the platform and its constant integration with new functions.

The software integrates essential functions to comply with the regulatory framework regarding collecting and classifying energy data with advanced artificial intelligence functions that have accelerated and improved the energy management system.

With Scops we centralized different data sources in one platform, customized specific needs, and used algorithms to forecast and manage consumption.

Alessandro L. Energy Manager

"Scops, an effective tool"

We have been able to use the product on different channels and have always found excellent results. This is why I also recommended its use to the company's international teams.

The product is easy to use, has all the features my company requires and is constantly evolving. Furthermore, the customer support is extremely professional, helpful and efficient.

Claudia C. Communication Officer

"Surprising tool"

Although in service for a very short time, it has already allowed us to: intercept plant drifts and therefore anticipate/avoid the occurrence of a severe failure on a strategic plant; identify areas of energy efficiency and then establish specific project activities.

We particularly appreciate how simple it is to integrate Scops with company tools, and how easy it is for operators to use.

Luigi G. Plant Engineering and Maintenance Manager

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